1LLSun1 - Elevating Empathy: Advancing Patient-Centered Communication through Simulation in Nursing Education

Abstract : Simulation-based technologies are gaining traction in nursing education. Integrating telehealth and gaming-based simulation into curricula offers opportunities to elevate nursing students' skills in patient-centered communication. Motivational Interviewing is an evidence-based, patient-centered technique that fosters behavior change for healthier lifestyles. This study examined the effectiveness of telehealth simulation experience in building empathetic communication skills in pre-licensure nursing students compared to traditional clinical experiences and game-based simulation.

Methods: Utilizing a multi-site, quasi-experimental repeated-measures design, pre-licensure students from four nursing programs participated in either a telehealth simulation, a gaming-based simulation, or a traditional clinical setting. A non-probability convenience sample was employed, with empathy skills measured via the Helpful Response Questionnaire, and technology usability evaluated through the System Usability Scale. Data were collected through Qualtrics© and analyzed with SPSS, using repeated measures ANOVA to compare outcomes.

Results: The study revealed a statistically significant improvement in empathy mean scores among all study groups, indicating effective learning. Importantly, the study also identified common communication roadblocks that can hinder the development of a positive nursing patient relationship. By addressing these issues, the simulations not only enhance communication competency but also highlight areas for growth in delivering patient-centered care.

Conclusion: This study underscores the transformative potential of telehealth simulation in nursing education, reinforcing its role in cultivating empathy and adaptability among nursing students. By incorporating advanced simulation experiences that mirror real-world patient interactions, nursing programs can better prepare students to navigate the complexities of modern healthcare, ultimately elevating both the quality of care and the simulation experience itself.

Please include a short summary of your presentation that highlights why an attendee would want to participate in your session.: Motivational Interviewing is an evidence-based, patient-centered technique that fosters behavior change for healthier lifestyles. This study examined the effectiveness of telehealth simulation experience in building empathetic communication skills in pre-licensure nursing students compared to traditional clinical experiences and game-based simulation to inform decision-making when choosing modalities to teach empathetic communication.