F11 - Onboarding Operations Specialist through the lens of the Facilitator Competency Rubric: It's about more than pushing buttons.

Abstract : Operations technologists are key to successful facilitation and achievement of learning objectives in all simulation-based learning experiences (SBLEs). This role goes beyond equipment set up, maintenance, and operations of manikins. These individuals are often hired without previous simulation experience and require a well-designed orientation to simulation. The Facilitator Competency Rubric (FCR) has been used to assess and guide facilitator development. Recognizing that operations technologists play a key role in multiple areas of simulation, this instrument can be used to onboard and develop this role.
Using the FCR developed by Leighton, Mudra, and Gilbert (2018) based on the INACSL Healthcare Simulation Standards of Best Practice (HSSOBP) and Dr. Benner's Novice to Expert Theory as a framework, it is possible to design onboarding and professional development of all simulation team members to achieve proficiency and measurable competence in the theory and practice of simulation.
A gap analysis was completed, and a formal orientation program was designed to support the operations technologists' role in prebriefing/preparation, facilitation, debriefing, and evaluation of SBLEs using criteria outlined by the FCR as a framework.
This program was implemented with three operations technologists at an academic simulation center. The FCR was used as a pre-onboarding self-assessment, during the onboarding period to measure and assess developing competency, and at the end to the onboarding period.
This program supported the development of baseline knowledge of the INACSL HSSOBP and further identified areas for additional coaching and professional development. For experienced operations technologists, the FCR identified areas for professional development.

Please include a short summary of your presentation that highlights why an attendee would want to participate in your session.: This presentation provides attendees an example and framework for the development of a robust and evidence-based orientation program for Simulation Operations Specialists. Attendees will have an opportunity to outline their own program to recognizes the role of Operations Specialists in the achievement of learner outcomes beyond programming, running, and setting up of equipment, using the FCR as a guide.